General Terms and Conditions

E-commerce sales contract for the purchase of craft supplies between the company "La petite Épicerie", owner of the site www.la-petite-epicerie.com, and any purchaser, whether an individual or a legal entity.

Conclusion of purchase

The acceptance of offer is concluded when a customer places an order. The order has to include all references, sizes and prices as well as the shipping and packing costs. The delivery of the goods is only effected after the receipt of your payment.

Following the receipt of the customer's firm order, a confirmation e-mail is sent to the customer to complete the order. The purchase is concluded as soon as we hand the parcel over to the Post. The parcel has automatically a tracking number. 

Errors

We rectify errors concerning the delivery of your goods as soon as possible and at our expense. We can, however, not be held responsible for delays in delivery or other errors concerning the transport of your order that can be attributed to the post or to force majeure.

By placing an order on our website, the customer agrees tacitly o have taken notice of our General Terms and Conditions.

Prices and taxes

The prices on the website include all taxes. Please do not forget to enter your promotional code at the moment of paying your order if you wish to profit from exceptional discounts. Please see the category "Delivery and Returns" for more information on our shipping costs. Possible import duties shall be borne by the recipient. Your orders are sent by mail.

Article prices

Our prices are subject to change and can vary depending on each supplier. The prices displayed at the moment of placing the order are considered as accepted by the client.

Personal data

The customer’s personal data (name, company name, address, etc.) necessary to process the order are treated confidentially. In accordance with the French DPA (Loi informatique et liberté N° 78-17 du 06 janvier 1978) the customer can modify or delete it under his customer account.

Litigations

Cases of dispute – if they cannot be settled amicably - come under the jurisdiction of the commercial court in Paris.